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If the IRE says No to your appeal, it means they agree with our decision not to approve your request. According to the FDA labeling in an MRI environment, MRI coverage will be provided for beneficiaries under certain conditions. When we say existing relationship, it means that you saw an out-of-network provider at least once for a non-emergency visit during the 12 months before the date of your initial enrollment in our plan. (888) 244-4347 Previously, HBV screening and re-screening was only covered for pregnant women. Beneficiaries not meeting all the criteria for cochlear implants are deemed not eligible for Medicare coverage except for FDA-approved clinical trials as described in the NCD. Routine womens health care, which includes breast exams, screening mammograms (X-rays of the breast), Pap tests, and pelvic exams as long as you get them from a network provider. The MAC may determine necessary coverage for in home oxygen therapy for patients that do not meet the criteria described above. Enrollment in IEHP DualChoice (HMO D-SNP) is dependent on contract renewal. At Level 2, an Independent Review Entity will review your appeal. "Coordinating" your services includes checking or consulting with other Plan providers about your care and how it is going. During these events, supplemental oxygen is provided during exercise, if the use of oxygen improves the hypoxemia that was demonstrated during exercise when the patient was breathing room air. P.O. Please select one of the following: Primary Care Doctor Specialist Behavioral Health Hospitals We take another careful look at all of the information about your coverage request. Effective July 2, 2019, CMS will cover Ambulatory Blood Pressure Monitoring (ABPM) when beneficiaries are suspected of having white coat hypertension or masked hypertension in addition to the coverage criteria outlined in the NCD Manual. Current or lifetime history of psychotic features in any MDE; Current or lifetime history of schizophrenia or schizoaffective disorder; Current or lifetime history of any other psychotic disorder; Current or lifetime history of rapid cycling bipolar disorder; Current secondary diagnosis of delirium, dementia, amnesia, or other cognitive disorder; Treatment with another investigational device or investigational drugs. By clicking on this link, you will be leaving the IEHP DualChoice website. If you take a prescription drug on a regular basis and you are going on a trip, be sure to check your supply of the drug before you leave. You can call SHIP at 1-800-434-0222. You should receive the IMR decision within 7 calendar days of the submission of the completed application. If your Level 2 Appeal was a State Hearing, you may ask for a rehearing within 30 days after you receive the decision. Covering a Part D drug that is not on our List of Covered Drugs (Formulary). 711 (TTY), To Enroll with IEHP If you are asking to be paid back, you are asking for a coverage decision. The Centers for Medicare and Medical Services (CMS) has determined the following services to be necessary for the treatment of an illness or injury. If the State Hearing decision is Yes to part or all of what you asked for, we must comply with the decision. For additional details on how to reach us for appeals, see Chapter 9 of the IEHP DualChoice Member Handbook. P.O. Be informed regarding Advance Directives, Living Wills, and Power of Attorney, and to receive information regarding changes related to existing laws. We will tell you about any change in the coverage for your drug for next year. If the Independent Review Entity approves a request to pay you back for a drug you already bought, we will send payment to you within 30 calendar days after we get the decision. If we decide that your health does not meet the requirements for a fast coverage decision, we will send you a letter. If you do not qualify by the end of the two-month period, youll de disenrolled by IEHP DualChoice. You can call us at: (877) 273-IEHP (4347), 8am-8pm (PST), 7 days a week, including holidays. Box 4259 When you choose your PCP, remember the following: You will usually see your Primary Care Provider (PCP) first for most of your routine healthcare needs such as physical check-ups, immunization, etc. You can call (800) MEDICARE (800) 633-4227, 24 hours a day, 7 days a week, TTY (877) 486-2048. (Effective: January 19, 2021) What is covered? Now, the NCD will cover PILD for LSS under both RCT and longitudinal studies. Generally, you must receive all routine care from plan providers and network pharmacies to access their prescription drug benefits, except in non-routine circumstances, quantity limitations and restrictions may apply. We must give you our answer within 30 calendar days after we get your appeal. What is covered: However, if the Food and Drug Administration (FDA) deems a drug on our formulary to be unsafe or the drugs manufacturer removes the drug from the market we will immediately remove the drug from our formulary. In this situation, you will have to pay the full cost (rather than paying just your co-payment) when you fill your prescription. Here are two ways to get information directly from Medicare: By clicking on this link, you will be leaving the IEHP DualChoice website. This service will be covered when the TAVR is used for the treatment of symptomatic aortic valve stenosis according to the FDA-approved indications and the following conditions are met: This service will be covered when the TAVR is not expressly listed as an FDA-approved indication, but when performed within a clinical study and the following conditions are met: Click here for more information on NGS coverage. CMS has updated section 240.2 of the National Coverage Determination Manual to amend the period of initial coverage for patients in section D of NCD 240.2 from 120 days to 90 days, to align with the 90-day statutory time period. If we say no, you have the right to ask us to change this decision by making an appeal. IEHP DualChoice will help you with the process. From time to time (during the benefit year), IEHP DualChoice revises (adding or removing drugs) the Formulary based on new clinical evidence and availability of products in the market. This is not a complete list. Medicare Prescription Drug Coverage and Your Rights Notice- Posting of Member Drug Coverage Rights: Medicare requires pharmacies to provide notice to enrollees each time a member is denied coverage or disagrees with cost-sharing information. Refer to Chapter 3 of your Member Handbook for more information on getting care. You can ask us to make a faster decision, and we must respond in 15 days. How to voluntarily end your membership in our plan? It has been concluded that high-quality research illustrates the effectiveness of SET over more invasive treatment options and beneficiaries who are suffering from Intermittent Claudication (a common symptom of PAD) are now entitled to an initial treatment. Or, if you havent paid for the service or item yet, we will send the payment directly to the provider. If we decide to take extra days to make the decision, we will tell you by letter. The phone number for the Office of the Ombudsman is 1-888-452-8609. The State or Medicare may disenroll you if you are determined no longer eligible to the program. We check to see if we were following all the rules when we said No to your request. We are also one of the largest employers in the region, designated as "Great Place to Work.". (800) 440-4347 wounds affecting the skin. (Implementation Date: January 17, 2022). If you are requesting an exception, provide the supporting statement. Your doctor or other prescriber must give us the medical reasons for the drug exception. The reviewer will be someone who did not make the original decision. 3. We may stop any aid paid pending you are receiving. The letter will explain why more time is needed. (Implementation date: August 29, 2017 for MAC local edits; January 2, 2018 for MCS shared edits) Your IEHP DualChoice Doctor cannot charge you for covered health care services, except for required co-payments. 1. IEHP DualChoice also provides information to the Centers for Medicare and Medicaid Services (CMS) regarding its quality assurance measures according to the guidelines specified by CMS. Who is covered: How do I make a Level 1 Appeal for Part C services? This means that your PCP will be referring you to specialists and services that are affiliated with their medical group. The Centers of Medicare and Medicaid Services (CMS) will cover Ambulatory Blood Pressure Monitoring (ABPM) when specific requirements are met. By clicking on this link, you will be leaving the IEHP DualChoice website. If you are taking the drug, we will let you know. Click here to learn more about IEHP DualChoice. When we add the new generic drug, we may also decide to keep the current drug on the list but change its coverage rules or limits. It also has care coordinators and care teams to help you manage all your providers and services. Then you can: Again, if a drug is suddenly recalled because its been found to be unsafe or for other reasons, the plan will immediately remove the drug from the Formulary. (Implementation Date: July 22, 2020). Noncoverage specifically includes the following: Click here for more information on Ambulatory Electroencephalographic Monitoring and Colorectal Cancer Screening Tests. Patients implanted with a VNS device for TRD may receive a VNS device replacement if it is required due to the end of battery life, or any other device-related malfunction. The program is not connected with us or with any insurance company or health plan. IEHP DualChoice What Prescription Drugs Does IEHP DualChoice Cover? Rancho Cucamonga, CA 91729-1800. They all work together to provide the care you need. 1. Explore Opportunities. a clinical indication for germline (inherited) testing for hereditary breast or ovarian cancer and; a risk factor for germline (inherited) breast or ovarian cancer and; not been previously tested with the same germline test using NGS for the same germline genetic content. PILD is a posterior decompression of the lumbar spine performed under indirect image guidance without any direct visualization of the surgical area. Yes. The clinical study must adhere to all the standards of scientific integrity and relevance to the Medicare population. How will I find out about the decision? No-cost or low-cost health care coverage for low-income adults, families with children, seniors, and people with disabilities. If the IRE reverses our decision and says we should pay you, we must send the payment to you or to the provider within 30 calendar days. Medicare beneficiaries with LSS who are participating in an approved clinical study. CAR, when all the following requirements are met: Autologous treatment is for cancer with T-cells expressing at least one chimeric antigen receptor (CAR); and, Treatment is administered at a healthcare facility enrolled in the FDAs REMS; and. After your application and supporting documents are received from your plan, the IMR decision will be made within 30 calendar days. TTY users should call 1-800-718-4347. Arterial PO2 at or below 55 mm Hg, or arterial oxygen saturation at or below 88% when tested during sleep for patients that demonstrate an arterial PO2 at or above 56 mmHg, or Treatment for patients with existing co-morbidities that would preclude the benefit from the procedure. Effective for dates of service on or after January 27, 2020, CMS has determined that NGS, as a diagnostic laboratory test, is reasonable and necessary and covered nationally for patients with germline (inherited) cancer when performed in a CLIA-certified laboratory, when ordered by a treating physician and when specific requirements are met. If our answer is No to part or all of what you asked for, we will send you a letter that explains why we said No. Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. The registry shall collect necessary data and have a written analysis plan to address various questions. The Social Security Office at (800) 772-1213 between 7 a.m. and 7 p.m., Monday through Friday, TTY users should call (800) 325-0778; or. For more information, call IEHP DualChoice Member Services or read the IEHP DualChoice Member Handbook. Beneficiaries participating in a CMS approved clinical study undergoing Vagus Nerve Stimulation (VNS) for treatment resistant depression and the following requirements are met: Click here for more information on Vagus Nerve Stimulation. With this app, you or a designated person with Power of Attorney can access your advance health care directives at any time from a home computer or smartphone. It is very important to get a referral (approval in advance) from your PCP before you see a Plan specialist or certain other providers. To ask for a coverage decision, call, write, or fax us, or ask your representative or doctor to ask us for an coverage decision. The organization will send you a letter explaining its decision. An IMR is a review of your case by doctors who are not part of our plan. Hazelnuts are the round brown hard-shelled nuts of the trees of genus Corylus while walnuts are the wrinkled edible nuts of the trees of genus Juglans. After cracking, the nutmeat is easy to remove from the English walnut shell, while the nutmeat from the black walnut is much more difficult to remove after it has been cracked . Click here for more information on study design and rationale requirements. Annapolis Junction, Maryland 20701. If we answer no to your appeal and the service or item is usually covered by Medi-Cal, you can file a Level 2 Appeal yourself (see above). Bringing focus and accountability to our work. If we say No to your appeal, you then choose whether to accept this decision or continue by making another appeal. The following medical conditions are not covered for oxygen therapy and oxygen equipment in the home setting: Other: You will be able to get the service or item within 14 calendar days (for a standard coverage decision) or 72 hours (for a fast coverage decision) of when you asked. The care team helps coordinate the services you need. Our response will include our reasons for this answer. Oxygen therapy can be renewed by the MAC if deemed medically necessary. This number requires special telephone equipment. asymptomatic (no signs or symptoms of colorectal disease including but not limited to lower gastrointestinal pain, blood in stool, positive guaiac fecal occult blood test or fecal immunochemical test), and, average risk of developing colorectal cancer (no personal history of adenomatous polyps, colorectal cancer, or inflammatory bowel disease, including Crohns Disease and ulcerative colitis; no family history of colorectal cancers or adenomatous polyps, familial adenomatous polyposis, or hereditary nonpolyposis colorectal cancer). If your Level 2 Appeal went to the Medicare Independent Review Entity, you can appeal again only if the dollar value of the service or item you want meets a certain minimum amount. Receive services without regard to race, ethnicity, national origin, religion, sex, age, mental or physical disability or medical condition, sexual orientation, claims experience, medical history, evidence of insurability (including conditions arising out of acts of domestic violence), disability, genetic information, or source of payment. Non-Covered Use: The following uses are considered non-covered: Click here for more information on Blood-Derived Products for Chronic, Non-Healing Wounds coverage. This form is for IEHP DualChoice as well as other IEHP programs. To ask if your PCP or other providers are in our network in 2023, call IEHP DualChoice Member Services. You, your representative, or your provider asks us to let you keep using your current provider. Concurrent with Intracranial Stent Placement in FDA-Approved Category B IDE Clinical Trials . This is known as Exclusively Aligned Enrollment, and. Ask us for a copy by calling Member Services at (877) 273-IEHP (4347). 1. to part or all of what you asked for, we must approve or give the coverage within 72 hours after we get your request or, if you are asking for an exception, your doctors or prescribers supporting statement. We will tell you in advance about these other changes to the Drug List. If you do not stay continuously enrolled in Medicare Part A and Part B. If you no longer qualify for Medi-Cal or your circumstances have changed that make you no longer eligible for Dual Special Needs Plan, you may continue to get your benefits from IEHP DualChoice for an additional two-month period. If your problem is about a Medi-Cal service or item, the letter will tell you how to file a Level 2 Appeal yourself. All of our plan participating providers also contract us to provide covered Medi-Cal benefits. The procedure must be performed by an interventional cardiologist or cardiac surgeon.<. Your doctor will also know about this change and can work with you to find another drug for your condition. For example, this means that your care team makes sure: Your doctors know about all the medicines you take so they can make sure youre taking the right medicines and can reduce any side effects you may have from the medicines. We will use the standard deadlines unless we have agreed to use the fast deadlines., You can get a fast coverage decision only if you are asking for a drug you have not yet received. The clinical test must be performed at the time of need: You will need Adobe Acrobat Reader6.0 or later to view the PDF files. For example, we might decide that a service, item, or drug that you want is not covered or is no longer covered by Medicare or Medi-Cal. Your membership will usually end on the first day of the month after we receive your request to change plans. IEHP DualChoice. to part or all of what you asked for, we must give you the coverage within 24 hours after we get your request or your doctors or prescribers statement supporting your request. IEHP DualChoice Member Services can assist you in finding and selecting another provider. For the benefit year of 2023 here is what youll get and what you will pay: With IEHP DualChoice, you pay nothing for covered drugs as long as you follow the plans rules. PO2 may be performed by the treating practitioner or by a qualified provider or supplier of laboratory services. TTY/TDD (800) 718-4347. If you need help to fill out the form, IEHP Member Services can assist you. Follow the plan of treatment your Doctor feels is necessary. Rancho Cucamonga, CA 91729-4259. Tier 1 drugs are: generic, brand and biosimilar drugs. Effective for dates of service on or after January 1, 2022, CMS has updated section 180.1 of the National Coverage Determination Manual to cover three hours of administration during one year of Medical Nutrition Therapy (MNT) in patients with a diagnosis of renal disease or diabetes, as defined in 42 CFR 410.130. For example: We may make other changes that affect the drugs you take. Information on the page is current as of March 2, 2023 Livanta is not connect with our plan. The California Department of Managed Health Care (DMHC) is responsible for regulating health plans. You will not have a gap in your coverage. If you qualify for an IMR, the DMHC will review your case and send you a letter within 7 calendar days telling you that you qualify for an IMR. A Level 1 Appeal is the first appeal to our plan. either recurrent, relapsed, refractory, metastatic, or advanced stage III or IV cancer and; has not been previously tested with the same test using NGS for the same cancer genetic content and; has decided to seek further cancer treatment (e.g., therapeutic chemotherapy). Suppose that you are temporarily outside our plans service area, but still in the United States. But in some situations, you may also want help or guidance from someone who is not connected with us. Concurrent with Carotid Stent Placement in Patients at High Risk for Carotid Endarterectomy (CEA) If you ask for a fast coverage decision on your own (without your doctors or other prescribers support), we will decide whether you get a fast coverage decision. TTY/TDD (877) 486-2048. If your health requires it, ask the Independent Review Entity for a fast appeal.. What is covered? IEHP DualChoice (HMO D-SNP) is a HMO Plan with a Medicare contract. What is covered? Infected individuals may develop symptoms such as nausea, anorexia, fatigue, fever, and abdominal pain, or may be asymptomatic. Who is covered: Most recently, as of May 1, 2016, Medi-Cal now covers all low income children under the age of 19, regardless of immigration status. What to do if you have a problem or concern with IEHP DualChoice (HMO D-SNP): You can call IEHP Member Services at (877) 273-IEHP (4347) and ask for a Member Complaint Form. The phone number for the Office for Civil Rights is (800) 368-1019. Please see below for more information. Request and receive appeal data from IEHP DualChoice; Receive notice when an appeal is forwarded to the Independent Review Entity (IRE); Automatic reconsideration by the IRE when IEHP DualChoice upholds its original adverse determination in whole or in part; Administrative Law Judge (ALJ) hearing if the independent review entity upholds the original adverse determination in whole or in part and the remaining amount in controversy is $100 or more; Request Departmental Appeals Board (DAB) review if the ALJ hearing is unfavorable to the Member in whole or in part; Judicial review of the hearing decision if the ALJ hearing and/or DAB review is unfavorable to the Member in whole or in part and the amount remaining in controversy is $1,000 or more; Make a quality of care complaint under the QIO process; Request QIO review of a determination of noncoverage of inpatient hospital care; Request QIO review of a determination of noncoverage in skilled nursing facilities, home health agencies and comprehensive outpatient rehabilitation facilities; Request a timely copy of your case file, subject to federal and state law regarding confidentiality of patient information; Challenge local and national Medicare coverage determination.