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They are so professional. The Waterfall Catering & Special Events - Venue - Claymont, DE - WeddingWire in The Waterfall Catering & Special Events 4.8 Excellent 143 reviews Claymont, DE Visit website $14k - $17k For 100 Guests Up to 300 guests Availability Contact for Availability Responds within 24 hours Request pricing About FAQs Reviews 143 Real Weddings 5 Network > Ultimately, these were just a few of the negative experiences, and despite my detailed complaint with documented proof, the general manager stated they executed my wedding flawlessly and my request had been denied. Despite our setbacks, we would still recommend the waterfall as a venue for your future wedding. She helped to make sure that the day of went as smoothly as possible. Not only that, but they also told us that it was the best wedding that they have ever been to, from the gorgeous venue, to the incredible food, to the organized and friendly staff! The Waterfall is a gorgeous event space, where for nearly a decade our inspired patrons have used our halls as the stage for which they have set the brightest memories of their lives. She was available at anytime to help me plan and RyeNeysa, thank you from the bottom of my heart for all of your kind words! Cocktail hour was amazing. Thank you all for making my wedding a magical occasion! It worked out great as a getting ready spot for a north Wilmington wedding. Im sure its difficult to cook steak correct for 150 people and I cant complain because they really worked hard to make sure everyone was taken care of. You will not be disappointed!!!! Ballroom and the dance floor was huge. The newly renovated space provides the perfect setting for wedding ceremonies, receptions, corporate events, private parties and special occasions. The cocktail room is elegant, well laid out, and FILLED with food! Excellent, excellent, everything - just celebrated our daughter's wedding there and our guests could not stop raving about everything from the venue to the food to the service. I was so in love and our guests loved the outdoor bar area, the seating, and all the incredible features (ie. Would highly recommend having your wedding here as it is so worth the price! The abundance of food is nothing like I ever seen before and taste delicious. We had the wedding of our dreams because of this venue. is absolutely amazing and was the biggest blessing to have her as our Coordinator! Our favorite, however, was Twisted Willow Flowers. The entire staff at the waterfall was AMAZING!! My husband, bridesmaids, groomsmen and the reverend who were already placed before I walked down the aisle were MORTIFIED. LOVED my wedding here. In hindsight, I would have 100% selected another venue. But even better, our guests were and still are raving about all of it - decor, space, food, service. . In particular Dan and Diandra. The team can also help with creating custom lighting as well as the following services: Follow The Waterfall Catering & Special Events on. Had my wedding on June 11, 2017. I knew they were going to do a great job, but to say it was above and beyond our highest expectations is an understatement. We had two people assisting us all night after Ashley left and I want to give them a special shout out, as well. It wasn't until we had contacted them that we were informed of the switch. Thank you all again for everything! When we started looking at venues in the Philadelphi Everything went great, from the big details such as the decorations to the small details such as making sure that us and our bridal party was feed. The Grand Ballroom is where we hosted our reception. I couldn't have asked for a better wedding day and I owe a big chunk of that to the Waterfall. Share a touching wedding video using our venue in Wilmington . Everyone raved about the food and how fantastic everything turned out! The food was really good and the staff was friendly. They are able to customize so much (napkins, table cloths, lighting, food options, etc.) The food, delicious and plentiful, was presented in a creative and attractive manner. Marcus the owner out did himself and treated my family like royalty. The whole staff was on point, my bridal attendant was AMAZING !!!!!! They knew exactly what they were doing and had a plan for everything. We held our ceremony outside and held the reception in the Cascade ballroom which is the more modern, chic, and elegant option (in my opinion) but the other ballroom is just as beautiful and is perfect for more traditional/customary weddings. As stated in your contract, all deposits are non-refundable and non-transferable. Our wedding day Hi Jina, Our maitre d', Ian, was absolutely fantastic !! My fiance personally felt uneasy about burdening them with decorating The Waterfall with all our DIY crafts, but David was not fazed and encouraged all of my Pinterest ideas! You even get a personal bridal attendant for the day of who gets you anything you need. We had trouble gathering all the family members after the ceremony for pictures, and Amanda stepped up without hesitation and without necessarily knowing all of our family members, and tracked them all down. Again, I am just grateful to have been the one that was there on your big day! The Waterfall is highly recommended for any couple looking to display their love at the highest level. You made our night perfect!!! I wish I could relive the entire day! tail! I can't say enough great things about The Waterfall and honestly in the future, I want to have more events here. The cocktail hour (I hear) was so extensive that my guests thought it was the meal. The weather was perfect. The experience was a pleasure from booking to our final goodbyes, and I am so happy with the memories created there for my daughter's wedding day. They were excellent!!!! The staff was courteous, efficient and attentive. My assigned Event Specialist was Jessy Moran. Thank you for being a part of our special day. From day one until the night of the event the staff was just wonderful. I officiated a ceremony at The Waterfall last August, 2017. OMG she is awesome she did everything she could to work with us and make my wife's dream wedding come true!!! Truly the best day ever. In closing, I cannot end without talking about the FOOD! It was elegant yet so fun. The waterfall definitely over promised and under delivered. Our whole experience with you The Waterfall has been nothing but amazing. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. It was the 9th & last venue June 10th 2016 was the date of our event at The Waterfall in Claymont, DE. All the best, They truly made us feel so special and made sure our day into the night was nothing short of perfection. Seriously they brought you whatever you needed! My daughters wedding was held at The Waterfall on September 1, 2019. Did I mention it was delicious! Both in the cocktail hour and in the bridal suite. Not only that, we gave The Waterfall a seating chart, including tables with ONLY CHILDREN AND THEY SERVED THOSE TABLES WITH CHAMPAGNE DESPITE OUR CLEAR OUTLINE THAT THE TABLE CONSISTED OF UNDERAGE CHILDREN! Elegant setting, six-story atrium and waterfall with fountain. sure hosting your event, and we wish you and Cornelius a lifetime of prosperity and happiness. Especially our event coordinator Jessy, and our bridal attendant Amanda. Thank You, Then came dinner which was so great! All of our guests are still raving about how beautiful the venue is and how incredible and abundant the food was. The only reason I gave them a two star was because the food was incredible (according to my guests, they took my plate before I could eat), and they do a lot of nice gestures in the beginning to welcome you (or a small bottle of champagne and a food platter when you sign your contract, etc. The place is very professional and the caterers were very nice and accommodating. Contact us for more information or to schedule an appointment. They thought of everything! Their captains and managers made sure everything ran like clockwork. It was our pleasure to get married at this wonderful venue. The Waterfall. Our guests are still complimenting us on how elegant and classic the wedding was and we honestly could not have pulled it off without the staff! They do a great job at being accommodating yet are still knowledgeable enough to know what may or may not work. coordinate our special day. During the consultation meeting we were promised an incredible experience, every concern we had was met with a solution. My bridal attendant Amanda, she was one of the kindest people Ive encountered, my family can be a little rough sometimes, and she ensured that I was calm and had everything I needed. Everything about my experience with Melissa and Domenic's wedding was typical Delaware. How could we have not heard of this place before? With 2 other younger daughters, we will definitely be back! About 15 minutes later, 10 minutes after the video had ended, she returned to the room carrying an assorted cheese and meat tray. I would 100% recommend this venue. Melinda, my coordinator, made no question too small nor any request too big. Rachel's response was "Why did you take so long?" ups we had while we were getting dressed, and our event specialist ensured that the timeline of the evening ran smoothly from our walk down the aisle to the end of the night. -shoutout to Dan who saved my wedding by allowing us to borrow things the venue had already The exterior garden areas at the Waterfall Catering & Special Events are filled with blooming plants and lush greenery. The outdoor grounds were freshly landscaped, and during rehearsal the day before, Jessica helped the wedding party get in order and chimed in or made recommendations when needed. Our guests to this day still tell us it was the best wedding they have ever been to! We can't say enough about the service, staff and food, it is top of the line! All of the staff were amazing, especially Amanda the bridal attendant. ---------------------------------------- Unfortunately since we moved your date once and effectively lost two dates of revenue, we cannot offer to move any of your deposits to a future event. When speaking with the owner, he was rude and unhelpful. The staff was incredible - they were so happy, helpful, and friendly and always had smiles on their faces. I am so grateful we lucked out with the weather so that you could get your photos outdoors with everything in full bloom. The wedding set up was not what I wanted and I was not allowed to go downstairs to do anything, which made me a little upset especially finding out my centerpieces werent filled with water for my floatable candles and the seating chart was not where I asked it to be. Most weddings you just have cake and maybe an ice cream bar. -beautiful venue My daughters ceremony was held at the venue and the outside ceremony space is breathtaking. Our guests said it was the best reception they had ever attended! The Waterfall will not disappoint! I don't have one single complaint from that day. The bridal suite accessibility was a plus for the bridal party, as it provided us a calm relaxing space to prepare for the party of our lives. Brianna & John Gibson. all other weddings for us., Nothing is going to top this! The Waterfall provided us with best wedding day experience I could ever imagine! Cascade Room. We will both miss you dearly! But it was still so beautiful! I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. Many of the guests thought the cocktail hour was the dinner! Here at the Waterfall, we take all reviews seriously and use them to better ourselves and our operation. was so well organized and ran so smoothly because of their amazing staff. Brett and Maxine, in particular, were shining stars and made our day spectacular! The appetizers were great, but dinner was definitely subpar. "LD" Lynda Daring - Officiant I am now sad that our day is over but now trying to think of something else I can plan so we can go back. We would give The Waterfall a 5/5 but there were a couple things that we wish could have gone better. Again, thank you for all you did to make our night magical. I'd say go take a tour and see their packages. Anna was with us ALL night and we loved her so much. You have your own bridal suit, which is filled with different alcohol and food from the cocktail hour. The dessert!!!! I had a lot of my own decor I was providing for the wedding and was a little anxious about it being set up how I would like. Plenty of food and great drinks! The staff were all extremely supportive from day one all the way to the wedding day. Very responsive and accommodating to all of our requests. They had about 14 pages (front and back) of options for cocktail hour station, butlered hors-doeuvres, dessert stations, actual courses etc etc. You will not regret it!!! General Manager When you host your ceremony at the Waterfall Catering & Special Events, a wedding venue located in Claymont, Delaware, you can experience a truly romantic escape. Our guest are still raving about how wonderful and well organized our wedding was. The adjacent manicured . dn't be possible without The Waterfall. The Crowne Plaza, where the bride got ready, had very elegant and clean modern looking rooms. Everything was cleared out and the reception went off without a hitch. to make your wedding exactly what you want. Evergreen Banquet Room Newark, (302) 737-2336 Cost: $250-$750 rental fee. s told us that it was the best wedding they had ever attended! Just a great spot to get married. She reminded me of small details brides often forget. Its in Delaware but only a 20 minute drive from Philadelphia! Every other venue we visited after that pared in comparison to The Waterfall. Custom arched French doors open to reveal 14-foot ceilings, an oval dance floor made from hand-carved marble and draped ceiling accents. We worked with Maggie. It is still heartbreaking to know all the time and energy I put into our wedding along with my continuous communication and attention to detail, was for a less than perfect day thanks to the staff at the Waterfall. I spoke with the owners regarding the payments you have already made. Everything from the ceremony space, the grand ballroom and bridal suite is top notch and beautifully decorated. We had a church ceremony and then only the cocktail hour and reception here. Everything was beautiful. We absolutely loved the venue and had such an amazing wedding! They make sure every single detail is perfect. Rest assured that booking with the The Waterfall is a safe bet. They managed to lose an installment check, then offered to cover my cancellation fee, but never did, until I went to the owner directly months later; even still we had to close our account and start a new one because they had no idea where they lost it. I have to give a shout out to Ashley and Sam, as the bride I would not have stayed so poised without you. Brandon, our matre D, and Amanda, our bridal attendant, were amazing, especially Amanda. Whatever we needed they were right there accommodating everything. She made sure we were taken care of every step of the way. From the fantastic staff to the amazing food, there is not one thing we would have changed for our wedding. When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. We chose the large ballroom preceded by many different appetizer stations. Just wanted to thank you again for all of your kind words! . If you are looking for a wedding reception venue, I seriously advise that you consider The Waterfall. Your other option, the Cascade Ballroom, can accommodate up to 325 guests. The Waterfall was the PERFECT setting for the type of wedding we wanted to host. Weddings typically range from $165 to $220 per person and include uplighting, staff, gratuity and tax. they knew who we were and greeted us by name with hugs and handshakes. Not only was it beautiful, amazing food and perfect for our big day, but the overall experience with Dan, Diandra and Amanda made it better than I ever could have imagined. The hospitality and generousity from this venue is above and beyond and I would recommend The Waterfall to any couple looking into them right now. Some girl left and other joined and there was a big mess. The Waterfall Catering and Special Events is a Wedding Venue in Claymont, DE. ideas to make my wedding perfect. Billy, Maggie, Ryan and Quinn were attentive to our every need and made the day extra special with their meticulous attention to detail. attended could not stop raving about how awesome everything was. From the day I walked into the waterfall I fell in love! We LOVE the waterfall and would recommend it to anyone! Where is Bellevue Hall located? Thank you to The Waterfall.. dreams do come true. I highly recommend getting married at the Waterfall!! I live out of state so having them specialize in weddings made my planning process a lot less stressful since I'm not from the area. phone calls are returned so very quickly, and the staff went out of their way to make planning a breeze. We asked for whom we scheduled our appointment with and she said that she was going to be walking us around today. Nicole was great to work with. The dessert stations blew me away and were amazing! Amanda was great as well! hope other couples can read this and feel at ease to pick this incredible venue. Words do not do the Waterfall and its staff justice. By clicking 'Request Quote', you agree that your information will be shared with the vendor and used to create an account on TheKnot.com. Nicoleta, my event specialist, was amazing and truly felt like a friend by the time my wedding came around. The cocktail hour had so much food to offer and all of our guests raved about how delicious everything was! Plan your wedding wherever and whenever you want on the WeddingWire App. "Any Occasion Party Planner". There are much better ways to handle something like that. Located minutes from the heart of Philadelphia, The Waterfall is one of Delaware's most elegant catering facilities. 5.0 out of 5 rating , 185 Reviews, 4.6 out of 5 rating , 58 Reviews, 4.9 out of 5 rating , 113 Reviews, 5.0 out of 5 rating , 85 Reviews, 4.9 out of 5 rating , 320 Reviews, 5.0 out of 5 rating , 9 Reviews. The entire staff is absolutely amazing and so accommodating. Life just simply gets in the way. Would highly recommend this venue to everybody. THE WATERFALL IS PROUD TO ANNOUNCE IT HAS UNDERGONE A MULTI-MILLION DOLLAR RENOVATION! The evening of the rehearsal, they assumed we could rehearse in the cascade ballroom (which wasnt even our ballroom, but it was raining), but the clients who had a wedding in there didnt want us practicing with their decorations set up (I definitely dont blame them), but there was a prom in the grand ballroom, so we were told to rehearse outsidein the rain. It was so thoughtful of them to do that! I received so many compliments from family and friends how elegant and professional the service was. The team can help with event rentals if needed. During the reception we were never confused about what we were supposed to be doing or what was going to happen next; the staff always made sure we were one step ahead and knew what was going on! The surprises never ended! We wish you both a lifetime of all the love & happiness! -their package includes a free cake ours was terrible and ugly, I wouldve rather paid for it. She was truly amazing, she did everything we asked of her, and never left our side the entire night. Their names were Amanda and Anna. We were also so surprised by the stunning flower tribute to my daughter. Throughout the wedding planning process, we kept in touch with David, and bounced ideas with him on what our vision was for the day. Everyone that We had our daughters wedding here Sunday 3/4/18 and I couldn't be more happy. Emails and My daughter's wedding was just perfect. I did provide photos and instructions with said decor, but I cannot tell you what an amazing job they did with set up! I gave 4 out 5 stars. It did not stop them from making sure we had an the time of our life. There is a separate room for cocktail hour which later turns into the dessert room. Your guests will sure to leave full and happy. The Waterfall did. s and every single part of our day went off without a hitch! She stayed in communication with our coordinator and made sure that everything ran smoothly. Additionally, The waterfall includes catering and bar options, which were a plus for us. Once we completed the tour we were seated in our "sales desk" room. waterfall and fire). Request Pricing. Thank you so much for the kind words! our event specialist was rude at times when we didnt know how to do things for the event or didnt have the answers to questions they had asked. The entire staff went above, and beyond to make every moment so special! Our guests have not stopped talking about the food, both how much was offered and how good it was! The taste testin Our wedding was on 7/18/2019 and it was amazing. You and Terron were so great to work with and I am so happy The Waterfall was able to share this special day with you. You can tell that service is an extremely big deal to them and it shows. Not only is this venue absolutely stunning, but the food and service is unmatched. Because dinner was served very late we were only left with about 2 hours of fun and dancing. I was married at The Waterfall in November 2017, and could not be more thrilled! David was more than accommodating! bride wasnt provided the lock before hand and when my bridesmaid asked for it while I was busy, she was finally given it but then not told where to go. There were no complaints at all throughout the entire evening, only praise for the magnificent job the entire staff rendered our guests. job so much easier! Thanks Waterfall! My bridal attendant was soo sweet. The food was incredible both in flavor and amount, the room is absolutely magical-looking, and the staff could not have been more accommodating We had our wedding at The Waterfall in Claymont, DE on October 3, 2015. Sincerely, Everything is beautiful in there, especially the decor. You were so great to work with, which makes my My husband and I got married at The Waterfall on Aug 2, 2019. I never even had time to worry, because Jessy handled everything. The Waterfall was perfect!!!!! ring the reception every single worker was extremely attentive. We were truly blown away by the staff. Juniper by Tonic is a unique event venue in the heart of downtown Wilmington, Delaware. Really? Ashley was so helpful with every step we took, from menu accommodations to room light colors. The Waterfall didnt let me down. The stations were unreal! 43,855 were here. Everything and everyone was on point. We were in the cascade ballroom and so we had access to the outdoor area with the waterfalls and fire pits. The Floor Manager or "Maitre D" was extremely hostile with my wedding planner, the ENTIRE NIGHT. But speaking with her pretty much sealed the deal!