Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. Those series are affected are indicated in their catalogue entries. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. Nursing staff shared concerns with the level of staffing on most medical wards. of hospital observation status and an admissions process that is transparent and administratively simple. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. There was a continuous improvement programme in place across administrative services that included health records. Hospitals. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. Our rating of this service stayed the same. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. The trust rate of surgical site infections (SSIs) was better than the national average. Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; They were visible and approachable in the service for patients and staff. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. . We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. 27 March 2015. Please speak to the nurse in charge of your care or area. There are vending machines outside most wards. There were systems in place to support learning, improvement and innovation. Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. In addition patients consistently spent longer in the emergency department than the national average. Your friends and relatives will be able to call you directly (charges apply). We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. It is a general medical and surgical facility. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. No rating/under appeal/rating suspended We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. The service did not have a major incident policy for the mortuary, although they had started work to produce this. TN40 2DZ. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. Facilities in the department included a dedicated area for patients with mental health needs and for children. Mental health services were provided by another trust. Learning from the use of the major incident plan included the addition of ophthalmology staff to the list of contacts in the event of a major incident. We don't rate every type of service. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. Learning from Morbidity and Mortality meetings needed further development. the service is performing well and meeting our expectations. This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. Map and contact details. . Tel: Green Bay 01923 436 681, Purple Bay - 01923 436100, Blue Bay - 01923 217 065, Yellow Bay - 01923 436 669, Reception - 01923 217 760, Doctors' Office - 01923 436 103, Sister's office - 01923 436 104. This included no month in which patients were admitted, transferred or discharged within four hours of arrival. the service is performing badly and we've taken enforcement action against the provider of the service. 0300 131 4500, Eastbourne District General Hospital Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. We observed safeguarding folders, which identified the safeguarding lead and the referral process. Inadequate They managed medicines well. Get alerts when we inspect. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. There had been times when these staff were not specialist trained in paediatric care. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. They will help you evaluate transportation services for your patient/client to . Kings Drive, Eastbourne, East Sussex, BN21 2UD They understood and managed the priorities and issues the service faced. Signposting was not dementia friendly and did not accommodate visual deficit needs. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). There were clinical side rooms and a community midwifery hub. Building: Acute Admissions Unit. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. People could access the service when they needed it. There were business continuity plans in place for use in the event of a major incident. Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. TN40 2DZ, In Each report covers findings for one service across multiple locations, In They provided emotional support to patients, families and carers. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. There were some issues with the structural maintenance of the hospital. At least one standard in this area was not being met when we inspected the service and It may be necessary to move you to a different bed in the same ward or to a different ward at varying times of the day or night. We visited the telephone triage area and the community midwives office. We place some essential cookies on your device to make this website work. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. People were respected and valued as individuals. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. The hospital staff tried to ensure that the individual needs and preferences of patients were met. The trust recognised the difficulties in matrons completing clinical and administrative work and they have introduced matrons assistants.