This includes: For an Excelsior PCR Pass Plus or Excelsior Antigen Pass Plus:Please check that you entered your information exactly as it appears on your test results, as you will need to accurately match that information to retrieve your Excelsior Pass Plus. Please read the sidebar on old.reddit.com/r/asknyc before posting since new reddit does not allow space for rules/links/guidance. Become part of New York's Safe Reopening. Fear not: A mock-up shot of New York's Excelsior Pass is below. will not be impacted by the Wallet upgrade. How much does it cost to use Excelsior PassPlus? The inclusion of health information enables you to have a verifiable record of your COVID-19 vaccination or negative test result at your fingertips. Is there some way to manually enter the info or take a photo of my vax card? Here are the state's answers to the top FAQs. How do I submit feedback about Excelsior Pass Plus? However, some entities that are not under the regulatory authority of the State of New York (e.g., federal entities, first nations, and jurisdictions outside of New York State), may not report into these systems, which may make an Excelsior Pass unavailable at this time. This code will be securely delivered as a text to a cell phone number; a voice message to a landline telephone number; or an email to an email address associated with your COVID-19 vaccination record. Enjoy live and on-demand online sports on DAZN. Someone who gets a state-approved coronavirus test at one of the participating labs will have their results expedited through the Excelsior Pass system. If you received your vaccination in New York State and have a valid NYS Excelsior pass, click the checkmark in the NYS Excelsior Pass Attestation section and fill out your information details exactly as you provided them to the Excelsior App (FOR NEW YORK STATE EXCELSIOR PASS HOLDERS ONLY). Parents and legal guardians may retrieve and store Passes on behalf of children or minors under legal guardianship. Your Excelsior Vaccination Pass Plus is a digital copy of your COVID-19 vaccination record. New York State is not responsible for the underlying data of Passes that were issued outside of New York State. Excelsior Pass Plus also requires a valid phone number or email for two-factor authentication, which will enable us to match this information to your health record. Presenting your Excelsior Pass Plus is just like sharing your CDC Vaccination Card or paper test results. Relief checks live updates: Social Security payments, home sales, taxes, interest rates, productivity. How do I submit feedback about Excelsior Pass Plus? You may retrieve, store, or show as many Passes as you may be eligible for. Your Excelsior PCR Pass Plus is valid until midnight on the third day after a test. There are currently three Excelsior Pass Plus types: Excelsior Vaccination Pass Plus (available 15 days after the final dose of the vaccine was administered; as a digital copy of an individual vaccination record, there is no expiration date) Excelsior PCR Pass Plus (valid until midnight on the third day after a test) Excelsior Antigen Pass Plus (valid for 6 hours from the time of a test) I guess Ill try deleting the app entirely and starting from scratch. On the screen that asks for your PIN, select Forgot your PIN. Your Excelsior Pass Plus may be accepted by participating organizations in New York State seeking proof of vaccination and/or negative test results, and/or by entities outside of New York State who may accept SMART Health Cards developed by VCI, which arealready in use in states such as California, Louisiana, Virginia, and Hawaii. No. It is recommended that you consult with the organization directly as to their refund policies. When scanning an individual Passyou are required to verify the identity for adults aged 18+ with a photo ID that includes the individuals name and date of birth. Please post information related to the outbreak of novel coronavirus in New York City. The Excelsior Pass launched in March and allows people to verify their COVID-19 vaccination status on their phones when attending events in lieu of carrying their paper vaccination card. Your Excelsior Pass Plus empowers you to be in control of your health information. Some New York's Excelsior Pass users have encountered issues, but the state is arguing that theses issues do not represent the vast majority of experiences. In a user's guide to the vaccine passports, New York State said that Excelsior Pass Plus Passes are not supported by Apple Wallet at this time. If you are a New York State resident and were vaccinated at a Veterans Affairs location within New York State, you are now eligible to retrieve an Excelsior Vaccination Pass. In a bid to facilitate the reopening of businesses, New York Gov. Once an individual is admitted to your establishment, please remind them to follow any health guidelines that may be in place. Is Excelsior PassPlusaccessible to people who may have hearing or vision impairments? I know this is an old post but I am still having issues. The upgrade will provide more security for you by having the option to create and utilize a PIN and/or the FaceID/TouchID feature for iOS users or the Facial Recognition/Fingerprints feature for Android users. Fill out the information for your booster dose. We encourage New Yorkers to visit the Excelsior Pass website and FAQ to learn more about Excelsior Pass and how to get started. Unlike the original Excelsior Pass which had explicit Apple Wallet support, users will need to head to the NYS Wallet app every time they want to prove vaccination status. New York's Excelsior Pass, developed by IBM, is essentially a simple digital wallet that can be accessed on mobile devices, which holds a . NYS Excelsior Pass Plus error code 7009 here's why it's not showing booster on the app! I just show a picture of my card and never had an issue. There are currently three Excelsior PassPlustypes: Excelsior PassPlusis built usingSMART Health Cards Frameworkand specifications, developed inpartnership withVCI. A user voiced her frustrations in an interview NBC affiliate 2 On Your Side, saying that the state had set expectations too high, focusing much of the promotion on the historic partnership with technology and finance giant IBM. You are a New York resident and your New York State healthcare provider has entered your out-of-state COVID-19 vaccination information into the secure New York State and/or New York City immunization databases. She even told me her booster doesnt show up on the excelsior app. As with many application launches, technical glitches often follow. When scanning an individuals Excelsior PassPlusand/or SMART Health Card from a trusted issuer through the NYS Scanner app, the only information your organization will see is the type and status of the Pass, and the users name and date of birth, so that it can be validated against a photo ID. I got my booster a month ago and it doesn't show for me either. A face . If one of your customers/patients is having trouble retrieving an Excelsior Pass Plus, your first action should be to check their information in NYSIIS/CIR (dont just look in your system/electronic medical record). All performances in Joe's Pub do not require a face mask because food and drink are available throughout the show. The pass is displayed upon confirmation and includes a QR code, name and birthday. Plan against immigrants without documentation in Florida: these are the new measures. I had assumed that my Walgreens booster info in some way doesnt match up. Excelsior Pass Plus does not track your location. Participation in Excelsior PassPlusis free and voluntary. Cuomo's vaunted Excelsior Pass. Your personal data will not be used for sales or marketing purposes or shared with a third party, other than for the sole purpose of validating your COVID-19 vaccination or negative test results. If you are still having trouble after confirming eligibility, please make sure that the information you are entering matches the information (e.g., name, date of birth, and ZIP code) from your CDC Vaccination Card or test results, as you will need to ensure an accurate match to retrieve your Excelsior Pass Plus. The Excelsior Pass is a "digital passport" that is a free and secure way to present proof of your COVID-19 vaccination or negative COVID-19 test result. #ExcelsiorPass is now available in over 10 languages: You can navigate the Excelsior Pass Wallet app & website in Chinese, Korean, Yiddish, Arabic, Bengali, Haitian-Creole, Italian, Polish and Russian. The New York State Wallet app can be downloaded at no cost from theApple App StoreandGoogle Play Store. You can read the NYS Scanner app privacy policy by visiting theNYS Scanner app Privacy Webpage. This page is available in other languages, Excelsior Pass Plus: Frequently Asked Questions. To report an issue or concern, the state has created a digital form that can be submitted describing the problem. Ive never been able to get my original to show up. I can't find any info about this from the State - it just says, "it will show up" nothing about what to do if it doesn't. What should I do if my vaccination or test information cannot be confirmed? VCIisa voluntary coalition of 800 public and private organizations committed to empowering individuals with access to a trustworthy and verifiable copy of their vaccination records or lab results in digital or paper form using open, interoperable standards. How can I retrieve an Excelsior Pass Plus if I dont have access to a smartphone? It takes 15 days from the day of your booster to finally show up in the Excelsior Pass Plus website. This additional authentication factor helps to further reduce the opportunity that someone else other than you can obtain your COVID-19 vaccination record or test results. Participation in Excelsior Pass Plus is voluntary and designed to be inclusive of all New Yorkers, regardless of access to a smartphone. I just use the nyc app instead since all the doses are correctly marked on the paper card! I inputted the date of my second shot, and the new pass came in with my booster included (this was about 48 hours after my booster). The new version will have the updated booster information included. A two-factor authentication must be performed to retrieve your Excelsior Pass Plus. Yes. This includes: Your Excelsior PCR Pass Plus or Excelsior Antigen Pass Plus includes the same information on your paper test results. The Scanner app validates Passes that are issued by SMART Health Card Issuers who meet New York States standards as part of their trusted issuer framework, which is based on federal and state COVID-19 public health guidance. Your Excelsior PCR Pass Plus and/or Excelsior Antigen Pass Plus shows the same information as your COVID-19 test results. Yes. Excelsior Pass Plus is intended for your own personal use only. How to use NY app to prove vaccination at events, Your California Privacy Rights / Privacy Policy. On October 27, Governor Hochul announced the availability of New York State's Excelsior Pass Blueprint - the nation's first framework to assist other states and governments in the development of digital health credentials, based on the Excelsior Pass platform. FaceID/TouchID or Facial Recognition/Fingerprints are optional to setup and use in the New York State Wallet. Renaissance8 1 yr. ago The Excelsior Passlaunched in March and allows people to verify their COVID-19 vaccination status on their phones when attending events in lieu of carrying their paper vaccination card. There are currently three Excelsior PassPlustypes:Excelsior Vaccination PassPlus(available 15 days after the final dose of the vaccine was administered; as a digital copy of an individual vaccination record, there is no expiration date)Excelsior PCR PassPlus(valid until midnight on the third day after a test)Excelsior Antigen PassPlus(valid for 6 hours from the time of a test), NYS #Excelsior #Pass #error #code #here39s #it39s #showing #booster #app AreaViral, Your email address will not be published. The pass provides a scannable QR code. What do I do when scanning someones Excelsior PassPlus? No. You must also present a valid photo ID with your name and date of birth alongside your Excelsior Pass. If your booster information is not showing up then the chances are that you have not retrieved the new Excelsior Pass Plus from epass.ny.gov after you have gotten the booster. Where applicable, alternate proof of vaccination and/or negative test results, such as a CDC Vaccination card or paper test results, must also be accepted. In order to perform this, a valid email address or phone number must be on record. An Excelsior Antigen PassPlusis typically available within a few hours of receiving your negative test results from your testing laboratory. How did you get your booster information added to the Excelsior Pass Plus? I re-added my pass and it now shows up. Will my organization be able to access an individuals personal information when scanning their Excelsior PassPlus? It includes the same information you would find on your CDC Vaccination Card or paper laboratory test results for record-keeping and/or usage outside of New York State. Do I need to be a New York organization, business, or venue to download the NYS Scanner app? Individuals can also visit the dedicatedExcelsior PassPlusFAQ page. Yes. Added the information about my original series of shots (NOT the booster) and it displayed a QR code which can be scanned using the app off of the computer screen. Is Excelsior PassPlusavailable in multiple languages? Please note that when you attempt to retrieve your Excelsior Vaccination PassPlusfrom the Excelsior Pass Web Portal, you will need to enter the county where your New York healthcare provider is located, NOT the county where you received your COVID-19 vaccine. For iOS users whose mobile devices do not support FaceID/TouchID or do not have this feature enabled, you will only be asked to set up a PIN. Testing for COVID-19 is widely available throughout New York State. If you have feedback about Excelsior Pass Plus, please share it via oursupport form. The Excelsior Pass was introduced in New York not long after the COVID-19 vaccinations became available, and complaints about it not working for some peopleeven those with newer phones . I have children under 18 years old. Excelsior Pass Plus is available in more than 10 languages, including: English, Spanish, Chinese (traditional and simplified), Russian, Haitian-Creole, Korean, Bengali, Arabic, Italian, Polish, and Yiddish. What data does the NYS Scanner app collect or store about my organization? Excelsior Pass Plus is available in more than 10 languages including English, Spanish, Chinese (traditional and simplified), Russian, Haitian Creole, Korean, Bengali, Arabic, Italian, Polish, and Yiddish. Is Excelsior Pass Plus accessible to people who may have hearing or vision impairments? Presenting your Excelsior Pass Plus is just like sharing your CDC Vaccination Card or paper test results. ALBANY - New York continues to encourage residents to use the Excelsior Pass app to verify COVID-19 vaccination status when attending events. . No, participation is voluntary. How do I remove an Excelsior Pass Plus from the New York State Wallet app? Excelsior Pass Plus does not expire. The only proof I have is the written documentation on my vax card. What do I do if something is wrong with the Excelsior PassPlusIve attempted to scan? Did you input your 3rd dose for the question that asks the date of your 2nd dose? The Excelsior PCR Pass Plus is valid until midnight on the third day after a test, while the Excelsior Antigen Pass Plus is valid for six hours from the time of a test. The scanner app validates the QR code and displays if it's valid, expired or not found. In total the state has administered 19.7 million doses of covid-19 vaccines. The guide also states that . No. Turns out there are actually three versions of the program. If you are unable to validate an Excelsior PassPlus, you may accept an alternate form of proof of COVID-19 vaccination or negative test results, such as a paper CDC Vaccination Card or paper laboratory results. These include flyers, posters, and digital assets to help inform and encourage patrons to get Excelsior PassPlus. In developing Excelsior, IBM used its existing Digital Health Pass, a system it could sell in customized forms to customers from state governments to private companies seeking to reopen their . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I am about to get my booster so I just have the regular pass. Is it okay to scan an Excelsior PassPlusfor multiple people on one device? 1 New York's Health Department told Somers: "The first-in-the-nation Excelsior Pass platform empowers New Yorkers to be more in control of their health information than ever before. How can they get an Excelsior Pass Plus? You probably already know this, but you do have to download a new excelsior plus pass for the booster to show up. Calling CVS hasnt worked and Ive been dreading trying to resolve this in person. Excelsior PassPlusapplications have undergone accessibility testing to ensure they are easy to use for those who may have hearing or vision impairments. Uninstall and reinstall the app as others suggested. Adults can hold an Excelsior PassPlusfor children under 18 years old. This includes: You can ask verifying organizations that will scan the QR code in your Excelsior Pass Plus how they will use your data. Andrew Cuomo has announced that a digital Excelsior Pass would be available free of charge to all New Yorkers wishing to . Write in the comments if you also getting the same error code message on the app. It debuted in March as the first government-issued vaccine passport app in the country. This whole thing has been screwed up from the start. How can my business or organization demonstrate to patrons that we accept Excelsior Pass Plus? The application has undergone accessibility testing to ensure it is easy to use for those who may have hearing or vision impairments. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All performances in Joe's Pub do not require a face mask because food and drink are available throughout the show. If I was vaccinated outside of New York State but meet the eligibility requirements for an Excelsior Vaccination Pass Plus, how do I retrieve my Excelsior Vaccination Pass Plus? The NYS Scanner app is compatible with smartphones running iOS 13.0+ or Android 7.0+. The Excelsior . Individual patrons can print their Excelsior PassPlusor present it on their smartphone. I had to redo the process, but instead of selecting "Get your Excelsior Pass" I had to scroll further down and select "Get your Excelsior Pass Plus". The online program is designed to securely display New Yorkers' COVID-related information and help authenticate a person's vaccination or proof of a recent negative COVID-19 test. All rights reserved. Adults can hold an Excelsior PassPlusfor children under 18 years old. Will the New York State Wallet app update impact my ExcelsiorPassPlus? Added the information about my original series of shots (NOT the booster) and it displayed a QR code which can be scanned using the app off of the computer screen. You asked, we answered: booster shots, excelsior pass and vaccine eligibility for children More booster shot guidance is expected next week To put the timing in perspective, Pfizer submitted. You can print your pass or add it to your smartphone wallet on either pass portal. As someone who administers COVID-19 vaccines, what do I do when customers/patients tell me they are having trouble retrieving an Excelsior Pass Plus? first i hit up riteaid on twitter and they alerted my local pharmacy about it. The policy runs through Jan. 15, 2022, when the state will reevaluate. All required and critical fields must be completed at the time the data is entered. New York State Wallet is a safe, secure, and accessible mobile app that brings State-issued digital passes, licenses, and records directly to your fingertips in one. The mask requirement follows news that more than 500,000 COVID-19 vaccine booster shots were administered in the state last week. For New York businesses, Excelsior Pass is the fastest, easiest, and most verifiable way to accept proof of COVID-19 vaccination or negative test results. And how the Pass Plus differs from the original? In fact, this post reminded me to try again and it finally worked, nearly a month after I got my booster. For an Excelsior Vaccination Pass Plus:Please check that you have entered your information exactly as it appears on your CDC Vaccination Card, as you will need to accurately match that information to retrieve your Excelsior Pass Plus. New Yorkers who received a COVID-19 booster/additional dose at least 3 - 4 days ago, can simply visit epass.ny.gov to retrieve a new Excelsior Vaccination Pass Plus at any time, which will now have this information included. Preferably, you can keep them all together, since you may still need them for travel, employment verification and other activities from time to time. It has been 15 days or longer since you received the final dose in your vaccine series, you have not tested positive for COVID-19 in the last 10 days, and: You have been fully vaccinated in the State of New York OR, You are a New York resident who has been fully vaccinated in the State of New Jersey or, Vermont OR. You're eligible to receive an Excelsior Pass Plus if it's been 15 days or longer since you received the final dose in your vaccine series, you have not tested positive for COVID-19 in the last 10 days, and you've been fully vaccinated in the state of New York or a New York resident fully vaccinated in New Jersey or Vermont. Your Vaccination Pass Plus provides safe access to your vaccination information and includes vaccine type, site, and date of your vaccination, just like your CDC Vaccination Card, validated by the State of New York. How do I know if I am eligible to retrieve an Excelsior PCR PassPlus? On the left, an individual's Excelsior Pass QR code. Hi! The Excelsior Pass holds digital proof of your COVID-19 vaccination status or negative tests results but does not include vaccination dates and dosage information. You're also eligible if you're a New York resident and your state health provider entered your out-of-state vaccine information into state or NYC immunization databases. Eligible patrons can retrieve an Excelsior PassPlusby visiting theExcelsior Pass Web Portalor from the New York State Wallet app. Please review how to remove an Excelsior Pass Plus in these step-by-step instructional guides: What do I do if I have questions about Excelsior Pass Plus? Went to epass.ny.gov and clicked the "Get the Pass Plus" button. Can my patrons use Excelsior Pass Plus if they dont have access to a smartphone? If you are still unable to retrieve your Excelsior Pass Plus, please reach out to the Excelsior Pass Help Desk at (844) 699-7277 to receive support. The Help Desk can be reached at 844-699-7277. Your Excelsior Antigen Pass Plus is valid for 6 hours from the time of a test. Can I add my Excelsior Pass Plus to my Apple Wallet? Mine didnt work for a while. Andrew M. Cuomo's administration had initially disclosed a $2.5 million cost for development of the app. Masks will be required in all indoor public places in New York unless a business or venue opts to implement a vaccine requirement for entry, Gov. How long will I have to use my Excelsior Pass Plus? President Biden has said that he hopes to see seventy percent of the country, at least partially vaccinated by the Fourth of July. These QR codes are great, now if only places would actually scan them, They seem to have combined me with someone else with the same name (a very common one), and I show up as having had 5 shots! If you already have an Excelsior Pass Plus and are unable to add your booster, the state recommends visiting epass.ny.govto retrieve a new pass. Learn more and opt in today: https://t.co/6xYbn1r2JC. Users have the option to upgrade the New York State Wallet app to the latest version. Kathy Hochul said. It may take more than a few weeks to load in; my booster isnt in yet and thats 3 months already . Yes, you can retrieve a new Excelsior Vaccination Pass Plus with your middle name. A New York state representative spoke to the concerns faced by the user and said that that situation is unique and that many of those using the application have not reported those challenges. So- what do you do? Patrons can also present your organization with alternate proof of COVID-19 vaccination or negative test results, like a paper form. Download, or update to, the latest version of the New York State Wallet app. A face mask is not required but strongly encouraged when attending performances on Wednesday, Thursday, Friday, Saturday, & Sunday evenings. Gov. Is it safe? If you are an adult aged 18+, you will also need to present a valid photo ID with name and date of birth alongside each unique Excelsior Pass Plus. This includes: For an Excelsior PCR Pass Plus or Excelsior Antigen Pass Plus, data matching information provided by your test results will also be stored. The name of my app changed to New York State Wallet. What does this mean, and will it impact the credential I currently have (Excelsior PassPlus)? Participation in Excelsior PassPlusis voluntary and designed to be inclusive of all New Yorkers, regardless of access to a smartphone. The Excelsior Pass Plus provides the same information as the regular Excelsior Pass and also includes your vaccine type (including boosters/additional doses), vaccine site, and date of your vaccination, just like your CDC . NYC app just takes a photo of the card; or store a photo as a favorite in your phone app. Are there different Excelsior PassPlustypes? This includes: your first name, last name, the location where you received your test, the date you were tested, and the type of test you received. The IBM-New York vaccine passport system has incredibly lax security protocols, making it easy for a random individual to steal your identity and obtain Gov. This page is available in other languages, Excelsior Pass Plus Frequently Asked Questions for Businesses and Organizations, Excelsior Pass Plus for Businesses and Organizations. Press question mark to learn the rest of the keyboard shortcuts. i have the exact same issue. Did you just call CVS and ask them to update your zipcode? For more information on what to look for and how to fix data errors, please visit the Excelsior Pass Fact Sheet for Vaccine Providers. What does it mean to be a trusted issuer? Create an account to follow your favorite communities and start taking part in conversations. Excelsior Pass Plus does not share your data with anyone. Will it expire? Can I get a refund if I bought a ticket to an event, but my Excelsior Pass Plus is not valid? For more information on data reporting guidelines, please visit theNYSIIS and CIR Requirements for Providers. They have apparently garbled our boosters so each of us shows up in their system as two different people with 1-2 shots. Why am I being asked to create a PIN and/or use FaceID/TouchID feature for iOS users or Facial Recognition/Fingerprints for Android users? How do I get this information on my Excelsior Pass Plus? Excelsior Pass Plus expands on New York State's commitment to empower individuals with access to a free, trustworthy, privacy-preserving, and verifiable copy of their own vaccination records or lab results in paper or digital form. An Excelsior PCR or Antigen PassPlusprovides individuals with safe access to their negative COVID-19 test results and includes test date, time, type, result, site, LOINC code, and descriptor, just like official laboratory results. New York has rolled out the Excelsior Pass that allows residents to show proof of their COVID-19 vaccination or a negative test. It includes vaccine type, site, and date of vaccination, just like a CDC Vaccination Card. Where should my organization tell patrons to go for more information about Excelsior PassPlus? Got my booster over 2 weeks ago and I've tried adding the regular Excelsior Pass and Pass Plus to my app. You can choose to print your pass and/or save it to your Excelsior Pass Wallet. All vaccine administrators must have staff dedicated and available to correct these issues. On Tuesday, Gov. But it doesn't show the booster. The term vaccine passport may be out. What is two-factor authentication, and how does it keep my information secure when retrieving an Excelsior Pass Plus?